PlayFrank Casino Review for Aussie Players

Casino Gaming Assortment Overview

PlayFrank online casino has a decent count of over 1,100 games sliced and diced into different sections in the Casino and Live Casino menus. Slot game lovers are catered to the most, and there is also a healthy number of table sets to explore. The vast portfolio’s best feature is the availability of free and real money options for most games. Here is a review of the titles to expect.

Slot Machines

Slot machines fill the PlayFrank library the most with an assortment of classic, video, 3D, and progressive jackpot options. The pokies come in two categories: Slots, featuring contemporary video and 3D options, and Classic Slots, offering traditional fruit, BAR, three-reeled, and simple themed varieties. Popular titles from both categories include:

• Neon Links. Red Tiger Gaming adds Neon Links to the pile of classic fruit-themed pokies blended with a Vegas theme. The 5x3 set has a lot of toned-down on-screen action. Wins go up to 1,000x the stake accompanied by linking neon symbols stacked in the free spins.
• Hyper Gold. This Assassin Moon reskin pays up to 500x in icon combinations. Hyper Gold’s Win Booster feature can turn on and off between rounds and increases the bet by 2.5x. It drives up the chances of activating the Link & Win bonus.
• Book of Cleopatra: Super Stake Edition This Book of Cleopatra sequel presents the ancient Egyptian queen as a high-value character paying up to 500x the line stake. The 96.7% RTP set increases these chances to 200x the total wager with the scatter.
• Fire Joker Freeze This classic pokie plays with a 3x3 layout and five bet lines. It combines elements of the Fire Joker and Ice Joker sets, including the expanding Ice Joker Wild respins and stacked reels respins. It also has a four-tier multiplier reel that goes up to 20x.
• Doom of Dead Cat Wilde invites players on her glorious adventure across Egypt on five reels and twenty bet lines, paying up to 5,000x the wager. In the game’s ornate burial tomb, gamers can stumble upon as much as 100x the line bet in symbol wins, wild scatters, free spins, and expanding symbols.
• Fire Toad The fiery reptilian icons in this pokie may have low-value premiums (paying between 1x and 5x the bet), it has a decent winning potential of 5,000x the total stake. An upgrade feature and free spins help to achieve this win.
• Bandits Thunder Link This set looks like a Western cliché but pays as well as few others. Punters can explore three bonus rounds, twelve free spins with sticky wilds and 2x/3x wild multipliers, and Streak Respins with five modifying characters. All this action gives this StakeLogic title a payout potential of up to 50,000x the total bet.
• House of Doom 2 Crypt This set is for the unique crowd of gothic headbangers featuring hits from the Swedish doom metal band Candlemass. Each one has an accompanying bonus feature, including Metal Princess, Spirit of Unity, Queen of the Damned, and Fire Mistress.
• Divine Fortune Divine Fortune is a classic progressive jackpot from NetEnt based on Greek mythology. The set plays with stakes up to 100 credits, and they can collect wins as high as 60,000. The math model features an impressive 96.59% RTP and high variance for a pooled pot slot machine.
• 9 Pots of Gold This Irish luck-themed slot is 9 Masks of Fire reimagined with four-leafed clovers, leprechauns, pots of gold, and rainbows. The fixed jackpot sits at 2,000x and activates when nine pots of gold appear. The free spins are also beneficial, with multipliers of up to 3x applied to its wins.

Live Roulette

PlayFrank Casino has a sufficient collection of sixteen options in the live roulette section. Human dealers operate most of the games in this menu, and they are streamed live to gamblers’ gadgets. The different variations follow the basic gameplay rule requiring punters to choose a winning pocket. The available options include;

• VIP Roulette VIP Roulette plays using the same rules as the European version and accepts stakes between AUD 1 and AUD 2,000. The game tracks hot and cold numbers, and it can accommodate unlimited players.
• Speed Auto Roulette This is a variation of Auto Roulette, a live version that replaces the human dealer with a pressurized system. The Speed version features fast-paced gameplay. Players have 15 seconds to place bets, and a full round takes 30 to 35 seconds. The bird’s eye view is the standard playing view, but it can be configured for close-up shots of the ball spinning. The set provides the results for the previous 500 spins.
• Salon Prive Roulette Evolution Gaming’s VIP tables solution offers super-elegant gameplay in a top-end environment. Salon Prive is for discerning, high-roller clients subject to betting limits between AUD 100 and AUD 10,000. The game also has heightened VIP client care and a VIP Room Manager.
• Auto Roulette La Partage This Auto Roulette version includes the La Partage rule, which translates to “the sharing rule” and uses a European Roulette wheel. If the ball falls on zero and an even-money bet is in play, the stake is split into two, and gamblers get half their money back. This rule drops the house edge from 2.7% to 1.35%.
• Immersive Roulette Evolution Gaming delivers premium-quality gaming using Hollywood-style multiple cameras following every movement of the ball. The 200fps HD video has a slow-motion replay option of the ball falling in the winning number.
• Lightning Roulette Evolution Gaming is behind this award-winning game that has an electrifying interface and bonus feature. In each round with Straight bets, one to five numbers are struck by lightning and award 50x to 500x the win.
• American Roulette American Roulette uses the double-zero wheel and has a higher house edge of 5.36%. The game is accommodative for any budget and accepts stakes between AUD 0.20 and AUD 10,000.
• First Person Roulette First Person Roulette kicks off with dazzling 3D animations that morph into the live version. Evolution gaming lets players personalize features like the dealer’s voice, screen size, and sound. The pokie has more than 3,000 spin combinations like 2x Double & Spin and Repeat & Spin.
• French Roulette Gold This roulette version also includes the La Partage rule and drops the house edge to 1.35%. It accepts wagers between AUD 1 and AUD 2,000.

Blackjack

Blackjack makes up 20 of the 40 table games in the casino section and 57 of the myriads of live sets. This set is a classic pitting the player against the house and rewarding the one with a card value of 21. The variations available in PlayFrank online casino include;

• Double Exposure This blackjack game gives players an advantage by revealing both of the dealer’s cards instead of one.
• Blackjack Royal Pair This game includes a side bet placed with the opening stake that the first two dealt cards are of the same suit. A Royal Match (King and Queen) has the highest payout odds of 30:1.
• Blackjack Single Hand and Multihand Single Hand limits punters to playing one hand per round, while Multihand accommodates up to four hands simultaneously.
• Blackjack Switch Conventional blackjack rules apply, and punters can exchange the second card dealt with each hand. The switch can be done to form Blackjack. Doubling is allowed on any two cards, and so is resplitting up to four hands.
• Live Blackjack Blackjack is the most provided category in the live dealer section. The menu has options to suit different betting limits from as little as AUD 0.50 to AUD 5,000. It is mainly suited to high rollers, with most games featuring minimum limits between AUD 50 and AUD 250.

Poker

Poker is the least provided title in PlayFrank’s portfolio, and it is available in three options in the live section only, and they are;

• Three-Card Poker Gameplay begins with an ante wager, staking that hand has at least a pair or better. The punter and dealer receive three cards each. Straight Flush has the highest payout odds of 40 to 1, and its ante bonus payout odds are 5 to 1.
• Caribbean Stud Poker The gambler and dealer get five cards each after the former places ante and side bets. The ante and raise are lost if the player loses. If they tie, both wagers will push.
• Casino Hold’em This poker version has two hole cards and three community cards. Calling instead of folding costs twice the ante bet. Both hands are scored according to the poker value of all five cards.

This classic card game is not to be confused with video poker, which appears in only one version in PlayFrank: Jacks or Better.

Live Casino

PlayFrank Live Casino appears as a separate section from the online lobby with its own game options menu. The menu features around 100 games placed in Roulette. Blackjack, Baccarat, and Gameshows’ categories. These games are the only ones that do not have accompanying free versions. Gameplay is available to punters who deposit into accounts or have authorized bonuses. Popular sets in the category include:

• Baccarat – bank on either the Player or the Banker having a higher card value
• Gonzo’s Treasure Hunt – fuses live, pokie, and VR mode gameplay with the Gonzo’s Quest slot machine by NetEnt
• Mega Ball – plays like a game show rewarding multipliers using one or two Mega Balls
• Crazy Time – inspired by the Dream Catcher game and pays up to 25,000x the bet.

Other Games

Roulette games in the Casino section are the only other games available on PlayFrank’s catalog. It comes in an array of options like;

• 20p Roulette – accepts bets as low as AUD 0.20
• American Roulette – has a single-zero and double-zero pocket
• Sapphire Roulette – stands out for its sophisticated design
• 10p Roulette – accepts stakes from AUD 0.10
• European Roulette VIP – suitable for high rollers and plays with the European version rules.

Software and Game Providers

PlayFrank online casino uses EveryMatrix to set an excellent collection of games from top developers. The gaming platform supports a range of software providers, each one with unique styles of game development. Most of the featured studios focus on slot machines, while others double in table games. Others like Evolution Gaming and Ezugi concentrate on one category that isn’t slot machines. The featured developers include;

• Betsoft
• Microgaming
• Williams Interactive
• International Game Technology (IGT)
• iSoftBet
• NetEnt
• Play’n Go
• Pariplay
• Quickspin
• Stakelogic
• Red Rake Gaming
• Playson
• Wazdan

PlayFrank does not allow filtering the game collection using the software providers. Nonetheless, their categorization is hardly challenging to sift through as it is.

Security and Online Gambling License

Aspire Global International Limited, the operator behind PlayFrank Casino, is registered and licensed in Malta. Therefore, the gambling den abides by the regulations set by the Malta Gaming Authority. This institution is among the most coveted online casino license providers. Its mediation services are considered second to none by most. The MGA also tests and monitors the games and bonuses awarded in PlayFrank and other licensees for the safety of players. PlayFrank also has a seal of approval from the RNG-testing independent firm iTech Labs. PlayFrank Casino uses the latest SSL digital encryption of 128 bits to secure its server. The protocol keeps unauthorized third parties from accessing player information provided during account creation and money transactions. Also, gamblers must enter their unique username and password to access their accounts.

Customer Support

Any questions or issues encountered when playing in PlayFrank online casino can be directed at its expert client support. The gambling den operates this service with the “CARE” policy – Customers Are Really Everything. Hence, they strive to treat each client like the most crucial part of their business. Before reaching out to the team, sift through the FAQ section with detailed information on transactions, games, bonus policy, and password reset. If that does not work out, click on the “Live Chat” button to summon a customer care agent for one-on-one conversations. An email option is provided as well, but its responses take a couple of hours. Live chat best serves emergencies, while emails are better for complex issues that do not require immediate attention. PlayFrank Casino also places responsible gambling under player support. The gambling den encourages responsible gambling among its clients with the help of a dedicated team handling the issue offered by GamCare Social Responsibility and Interaction training. The team applies a holistic approach to enhance the proficiency of recovery for compulsive gamblers. The casino helps by:

• Locking out underage gamblers (under the age of 18)
• Providing a test to see whether one’s gambling is problematic
• Offering preventative and management tips to curb pathological gambling
• Having account restrictions to limit deposits or self-exclude
• Directing gambling addicts to professional platforms to receive further help.

Payment Methods and Terms of Deposits and Withdrawals

PlayFrank games are available for cash gameplay only to players that deposit into their accounts. After registering your account, click on the “Cashier” field in the lobby and then “Deposit”. Select one of the provided banking methods, including Maestro, Skrill, Mastercard, Neteller, EcoPayz, Wire transfer, Visa, Trustly, Rapid Transfer, PayPal, and AstroPay Card. The provided cashier channels vary depending on the region. Deposits are usually instant, and they are only processed from a single payment source, such as a debit card, credit card, or eWallet, owned by the named account holder. Withdrawing from PlayFrank follows a similar procedure. Select the “Cash Out” button under the “Cashier” section. The payment channels used for deposits are available for withdrawals as well, and after choosing one, fill in the requested information. The payouts are refunded according to the amount being withdrawn and the cashier channel. The time is taken to process the requests depending on the banking method. EWallets like PayPal, Skrill, MuchBetter, and Neteller can be instant or take up to two days. Trustly, Rapid Transfer, AstroPay Card, and EcoPayz take up to four days. Credit and debit cards take zero to two six days, while Wire Transfer lasts two to six days. The “My History” button helps players track their withdrawals. Some policies that apply to the procedure include:

• Withdrawals are only possible after making at least one deposit
• Bonuses and their payouts can only be cashed out once their playthrough terms are met
• Deposits can be cashed out before meeting wagering requirements, but the bonus and payouts are voided
• The minimum withdrawal limit is AUD 10 per month, and the maximum is AUD 7,000 per month
• Cashouts exceeding AUD 2,300 are subject to additional verification like proof of identity
• Cashouts can only be cancelled when in “pending” mode and not after they have started being processed

PlayFrank online casino has a dedicated client care team to handle money transfer issues from 8.00 am to 12.00 am CET seven days a week.

Usability and Ease of Navigation on Website

PlayFrank online casino does not take itself too seriously when it comes to design. The website is on the lighter side of the industry, featuring pastel blues, greens, purples, and yellows. Miniature cyclopes dot the website performing different stunts for an even more light-hearted touch. The landing page flows smoothly from the “Log In” and “Register” options to the available welcome package. Scrolling further down reveals the colourful lobby with portals to different categories and their most popular variations. The page bottom offers access to client care, terms and conditions, bonuses, social media, and security details. Gamers also catch a brief glimpse of PlayFrank’s game providers, cashier channels, and licensing information.

Closing Thoughts

PlayFrank Casino mostly succeeds in delivering a bright and quirky gambling experience. The great-looking interface presents the packed options in the gaming lobby lightly without feeling too squeezed together. The mobile and PC compatible gambling den may lack a sports betting section, but the casual gambler can benefit significantly. No app option is offered, but the instant-play version is compatible with almost any mobile and PC browser.